Privacy Policy
This privacy policy tells you how your personal information is gathered, stored and used by Funics. By submitting your personal information to Funics you are agreeing to us collecting ansd using it as outlined below.
Subject to legal and contractual requirements, and reasonable notice, you may refuse or withdraw your consent to the purpose described at any time by contacting us at funicsboxes@gmail.com. If you refuse or withdraw your consent, we may not be able to provide or continue to provide information which may be of use to you.
“Personal information” means information about an identifiable individual. Personal information may include your name, email address and postal address. Consumers: Funics may collect personal information about consumers when they submit information to our website.
Customer Information
When you purchase a subscription box or one-off box from Funics, we collect personal information to improve our checkout experience and customer service.
This information includes:
- Billing and shipping address
- Details about your order
- Email Address
- Name
- Phone Number
This information is collected by Subbly and shared with WebPress, our website hosting provider, so they can provide the website service to us. This information is protected by a secure password.
This information is deleted when you cancel your subscription.
It is optional for you to choose to give us your child’s name so boxes can be addressed to them.
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
We sometimes share your personal data with trusted third parties such as delivery providers so that they can deliver your order to you.
We will not sell or forward your details onto anyone else.
Your payments
Subbly (who manage our payments) store all card details. This includes:
- Name
- Billing Address
- Card details
We do not have access to your card details.
Emails
Abandoned Cart
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
- You enter your email address at checkout or are logged into your customer account.
- You add a product which is in stock to your shopping cart
- You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
Marketing
If you subscribe to our e-newsletter Funics may send you email communications with information that may be useful to you. We will include instructions on how to unsubscribe and inform us of your preferences if you decide you do not want to receive any future marketing or promotional emails from Funics. In addition, at any time you may let us know that you wish to discontinue such mailings or contact by emailing us at funicsboxes@gmail.com
We share your contact information with Mailerlite our email marketing provider, so they can send these emails to you on our behalf.
Order and Account
We may email you with messages about your order or account activity. For example, we may email you tell you that:
- You have created a Customer Account
- Your Customer Account password has been reset or updated
- You made a purchase
- Your order has been shipped
- To say thank you for your order.
It is not possible to unsubscribe from these messages.
Other websites
Our websites may contain links to other websites which are provided to you as a convenience only. You are advised that other third-party websites may have different privacy practices and Funics has no responsibility for such third-party websites.